Refund policy
Because each piece is made just for you, we do not accept returns or offer refunds.However, if you receive a damaged or incorrect item, please contact us within 7 days of delivery. We’ll gladly repair, replace, or offer store credit.
How do I complete a return or exchange?
To return an item, please email lolafaturotiloves@gmail.com.
How do I complete an exchange?
To exchange an item, please email lolafaturotiloves@gmail.com.
To complete an exchange please send the item back to us. Once you ship the item you wish to return, we encourage you to place a new order. Shoot us an email at Lolafaturotiloves@gmail.com with your new order number and we'll refund your original purchase!